HealthTrainU™ Offers Personalized Healthcare Courses.

HealthTrainU™ now offers you individual courses for your specific needs. If you need just a few credit hours to fulfill your licensing, credentialing or compliance requirements, we are here to assist you! As an IACET Accredited Provider, you can be sure HealthTrainU education meets and exceeds the accreditation standard we must adhere to. Some courses are also approved or accepted by other credentialing agencies. Look for your organization beside the course title.*

Every HealthTrainU course is researched and developed by industry experts, so you know our content is top-notch and available to you at any time on-line. A certificate is awarded upon successful completion (score of 80% or better) and you have the ability to access your Certificate and Student Transcript for one year from sign-up.

Simply select the area of study to see the categorized courses. Clicking on those links will bring up the courses in that library. From their, click on “Add To Cart” and then go on to the next step. Please feel free to call us at: 833.875.6338 or at: healthtrainu@achcu.com if you are having any difficulty or questions.

Image
1 3/4 hours

CS101: Quality Customer Service

This course goes beyond the abstract and offers piece by piece, step by step, information to employees seeking to provide quality customer service. The premise of this course is twofold: quality customer service is the key to success for any employee with customer service responsibility, and quality customer service is the foundation upon which an organization’s success and profits are built.
Price: $25.00 CEUs: 0.20
*IACET
0.2
CEUs
Image
1 3/4 hours

CS102: Telephone Courtesy & Customer Service

Effective telephone skills are the cornerstone of quality customer service. Clarity of speech, sincerity, and courtesy are essential to your success on the phone. You will learn how to improve your telephone skills, how to understand your customer’s needs, and how to increase your ability to manage your customer’s perception.
Price: $25.00 CEUs: 0.20
*IACET
0.2
CEUs
Image
1 3/4 hours

CS103: Grief: Its Impact on Your Customers and You

Grief is the human reaction of sudden loss. It not only accompanies the loss of life, it is also a partner to those suffering a traumatic injury or those with a debilitating disease, both have to accept a change in plans and dreams. Grief affects our patients, their caregivers, and you, the service provider.
Price: $25.00 CEUs: 0.20
*IACET
0.2
CEUs
Image
1 1/4 hours

CS104: Taking the Customer's Perspective

The objective of this course is to provide a genuine understanding of the HME/Rehab/Respiratory customer’s perspective. The course defines that perspective as empathy and discusses its unique role in quality customer service.
Price: $20.00 CEUs: 0.10
*IACET
0.1
CEUs
Image
1 3/4 hours

CS106: Customer Service Fast Facts

This lesson is a collection of fact-filled information about customer service, with lists, important points, rules and reminders. Think of it as a Reader’s Digest version: condensed stories, all related but each about a different topic.
Price: $25.00 CEUs: 0.20
*IACET
0.2
CEUs
Image
1 hour

CS107: Common Courtesy and Professionalism in the Home

This course focuses on important points in showing respect for our disabled customers through our actions, words and courteous approach. It also offers some basics on common courtesies in the homes of our customer’s and dealing with their problems and complaints while there.
Price: $20.00 CEUs: 0.10
*IACET
0.1
CEUs
Image
2 hours

CS401: Customer Service Representative - Refresher

A vital position within your company, a CSR needs great customer service skills, in-depth knowledge of equipment, a complete understanding of the intake process and the ability to understand and utilize all of the elements in the sales process. This review takes the full and complete courses and summarizes them to cover some of the key elements for many in the role of CSR.
Price: $25.00 CEUs: 0.20
*IACET
0.2
CEUs
*Pre-ATP means RESNA will accept the course for credit prior to taking the ATP exam. RA means RESNA has accepted that course for post-ATP credit. HealthTrainU™ has been approved as an Accredited Provider ( Verify our IACET Accreditation) by the International Accreditors for Continuing and Training (IACET). Your national or state association credentialing needs may be different. Always check to verify that IACET CEUs will fulfill those credentialing requirements.